Privacy Policy & Terms of Use
Wolf Tech IT Solutions Corp
Effective Date: January 1, 2026
This Privacy Policy and Terms of Use (“Policy”) describe how Wolf Tech IT Solutions Corp (“Wolf Tech,” “we,” “our,” or “us”) collects, uses, discloses, and protects information obtained through www.wolftechitsolutions.com (the “Site”) and through related communications including email, phone calls, and SMS/text messaging.
By accessing or using our Site or services, you agree to this Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Voluntarily
- Full name
- Email address
- Phone number (mobile or landline)
- Company name
- Billing or contact information
- Communication preferences
- Information submitted via forms, chat, email, phone, or SMS
B. Automatically Collected Information
- IP address
- Browser and device type
- Operating system
- Pages viewed and time spent
- Referring URLs
- Cookie identifiers and usage data
C. Third-Party Sources
- CRM and marketing platforms
- Analytics providers
- Public databases
- Advertising partners
2. Cookies & Tracking Technologies
We use:
- Cookies
- Pixels
- Web beacons
- Analytics tools (including Google Analytics)
These technologies help us:
- Operate, maintain, and secure the Site
- Understand usage trends and visitor behavior
- Improve marketing effectiveness and attribution
- Customize user experiences
You may control cookies through your browser settings. Disabling cookies may affect site functionality and user experience.
3. How We Use Your Information
We use collected information to:
- Provide and manage services
- Respond to inquiries
- Deliver operational and transactional communications
- Send marketing, promotional, and informational messages (with consent)
- Improve security, detect fraud, and prevent misuse
- Comply with legal and regulatory obligations
- Track user behavior, interactions, engagement, and navigation across the Site and related digital properties for marketing attribution, analytics, advertising optimization, and business intelligence purposes
4. Email, Phone & SMS/Text Messaging Consent (TCPA & 10DLC)
By providing your phone number and/or email address, you expressly consent to receive communications from Wolf Tech IT Solutions, including:
- Service-related messages
- Appointment confirmations
- Account notifications
- Marketing, promotional, and informational messages
SMS / Text Messaging Disclosures
- Message frequency may vary
- Message & data rates may apply
- Consent is not a condition of purchase
- You may opt out at any time by replying STOP
- For help, reply HELP or contact us directly
We comply with A2P 10DLC requirements, carrier regulations, and applicable U.S. laws including the Telephone Consumer Protection Act (TCPA).
5. Opt-Out & Communication Preferences
You may opt out of:
- Marketing emails (via unsubscribe links)
- SMS messages (reply STOP)
- Promotional calls (by request)
Transactional, operational, and service-related messages may still be sent as permitted by law.
6. Information Sharing & Disclosure
We may share information:
- With service providers (CRM, hosting, analytics, messaging, and infrastructure platforms)
- During business transfers, mergers, acquisitions, or asset sales
- When required by law, regulation, or legal process
- To protect the rights, safety, property, or security of Wolf Tech IT Solutions, its users, or others
We do not sell personal data.
SMS & Mobile Data Protection (10DLC Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories of data sharing expressly exclude text messaging originator opt-in data and consent. SMS consent, phone numbers collected for text messaging, and related opt-in records will not be shared, sold, rented, transferred, or disclosed to any third party under any circumstances.
This restriction applies solely to SMS and mobile opt-in data and does not limit our ability to use email addresses, phone numbers, cookies, pixels, tracking technologies, analytics tools, or similar identifiers for our own marketing, advertising, analytics, attribution, and business operations, as permitted by law.
This provision is intended to comply with A2P 10DLC messaging regulations, carrier requirements, and applicable U.S. telecommunications laws.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Meet legal, tax, accounting, or regulatory requirements
- Enforce agreements and resolve disputes
8. Cybersecurity & Data Disclaimer (Important)
While we implement commercially reasonable administrative, technical, and organizational security measures, you acknowledge and agree that:
- No system is 100% secure
- Cyber incidents, breaches, outages, malware, ransomware, and attacks may occur
- We do not guarantee uninterrupted, error-free, or breach-proof services
You acknowledge that cybersecurity services reduce risk but do not eliminate it, and that Wolf Tech IT Solutions does not act as an insurer, guarantor, or underwriter of security outcomes.
Limitation of Responsibility
Wolf Tech IT Solutions shall not be held responsible or liable for:
- Third-party cyberattacks or malicious acts
- Data breaches or incidents beyond our direct control
- Failures of third-party software, hardware, cloud providers, carriers, or upstream vendors
- Losses caused by force majeure events, internet outages, utility failures, or acts of God
- Indirect, incidental, consequential, exemplary, or punitive damages
9. Hold Harmless & Limitation of Liability
You agree to defend, indemnify, and hold harmless Wolf Tech IT Solutions Corp, its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:
- Your use of the Site or services
- Your violation of applicable laws or third-party rights
- Data, content, credentials, or instructions you submit or authorize
To the maximum extent permitted by law, Wolf Tech IT Solutions’ total aggregate liability, if any, shall be strictly limited to the amount paid by you for services in the twelve (12) months preceding the event giving rise to the claim.
10. Children’s Privacy
We do not knowingly collect or solicit information from individuals under the age of 18.
If you believe a minor has submitted personal information, please contact us immediately so we can take appropriate action.
11. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have rights to:
- Access personal data
- Correct inaccuracies
- Request deletion
- Opt out of certain processing activities
Requests may be submitted to: alovo@wolftechitsolutions.com
12. Do-Not-Track Signals
We do not currently respond to browser Do-Not-Track (DNT) signals due to the lack of a uniform industry standard.
13. Changes to This Policy
We may update this Policy at any time.
Updates will be posted on this page with a revised Effective Date.
Continued use of the Site or services after changes constitutes acceptance.
14. Contact Information
Wolf Tech IT Solutions Corp
5966 S Dixie Hwy, Suite 300
South Miami, FL 33143
United States